Basic Learning Systems offers you 16 soft skills training programs from which to choose. We make your life easy by providing you with the leader's guide, PowerPoint, and participant manual.
Soft skills are character traits and interpersonal skills that characterize a person's relationships with other people. In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills. Sociologists may use the term soft skills to describe a person's "EQ" or " Emotional Intelligence Quotient" (as opposed to "IQ")
Good manners, optimism, common sense, a sense of humor, empathy and the ability to collaborate and negotiate are all important soft skills. Other soft skills include situational awareness and the ability to read a situation as it unfolds to decide upon a response that yields the best result for all involved.
An employee with a high level of emotional intelligence has good communication skills. He can clearly articulate goals and can work in a team. He knows when to take a leadership role and when to sit back. He knows when to speak, when to listen and when to suggest a compromise.
- Verbal Communication - What we say and how we say it.
- Non-Verbal Communication - What we communicate without words, body language is an example.
- Listening Skills - How we interpret both the verbal and nonverbal messages sent by others.
- Negotiation - Working with others to find a mutually agreeable (Win/Win) outcome.
- Problem Solving - Working with others to identify, define and solve problems.
- Decision Making – Exploring and analysing options to make sound decisions.
- Assertiveness – Communicating our values, ideas, beliefs, opinions, needs and wants freely.
- Language grooming, Communication & interpersonal skills
- Emotional intelligence, Leadership skills
- Basic professionalism, Self confidence
- Stress Management & time management
- Team Management and self selling skills
- Problem solving, Negotiation and persuasion
- Group discussions & Interview skills
Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups.
Employers often seek to hire staff with 'strong interpersonal skills' - they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients
A List of Interpersonal Skills Includes
Personal Skills for Body and Mind
Perhaps the most fundamental of all skills are those concerned with self-preservation - that is, staying healthy in both body and mind. This section of SkillsYouNeed covers some ideas that can help you maintain a healthy lifestyle. Our pages will also help to make sure that you are able to feel good about yourself.
Without good personal (or intra-personal) skills, you are less likely to be able to develop good interpersonal, presentation or leadership skills.
Learning about Personal Development
Personal development skills are the skills you need to enable you to set personal goals and to achieve personal empowerment
You can build a strong and effective skill-set through personal development, and these will help you to make relevant and positive choices and decisions in the future.
Whether you want to start with Keeping Your Mind Healthy or Caring for your Body, there are plenty of ideas in this section to help.
Leadership is all about having a vision of where you want to be and working to achieve that vision. Alongside strategic thinking go organising and action planning, both essential for delivery of your vision and strategy, and risk management to help you avoid things going wrong, and manage when they do. Leaders also need to be able to make good decisions in support of their strategy delivery.
Leaders also need to be very organised on a personal level, and able to manage themselves and their time, so that they can spend time doing what they need to do, and not on other tasks.
As well as organising their time and their teams, leaders need to spend a bit of time on themselves, and particularly on their self-motivation. A leader who lacks self-motivation will struggle to motivate others, as people are quick to detect a lack of sincerity.
Whether you are a student, administrator or executive, if you wish to start up your own business, apply for a grant or stand for an elected position, you may very well be asked to make a presentation. This can be a very daunting prospect. Our guide is designed to help.
Presenting information clearly and effectively is a key skill to get your message or opinion across and, today, presentation skills are required in almost every field.
You might be called upon to write a report, plan or strategy at work; write a grant application or press release within a volunteering role; or you may fancy communicating your ideas online via a blog. And, of course, a well written CV or résumé with no spelling or grammatical mistakes is essential if you want a new job.Today, when anyone can be their own publisher, we see more and more examples of poor writing skills both in print and on the web. Poor writing skills create poor first impressions and many readers will have an immediate negative reaction if they spot a spelling or grammatical mistake. As just one example, a spelling mistake on a commercial web page may cause potential customers to doubt the credibility of the website and the organisation.
Many people think of learning as studying, but this is not the case. When you study, you do normally learn but learning can go far beyond structured or unstructured studying.
You can learn from any and all experiences in your life.
Research suggests that perhaps the most important skill you need to learn effectively is what is called a ‘growth mindset’: the belief that you can learn and develop new skills
Numeracy Skills Count
Numeracy skills are not just for scientists, accountants and the tax man, many professions require at least a basic level of understanding when it comes to numeracy and mathematics. Take some time to develop
We also believe that understanding basic numeracy and mathematics will make a huge difference in all aspects of your life: make you more employable, help you achieve a greater understanding of the world around you, save you time and money and may even improve your well-being and reduce stress.